Decision Logs and RACI Clarity
Ambiguity erodes trust. A simple RACI—Responsible, Accountable, Consulted, Informed—keeps decisions crisp and defensible. Pair it with a living decision log that captures context, options, the choice, and impacts. Week later, nobody argues over who approved which faucet or why. On a hillside renovation, RACI clarity prevented rework when retaining-wall geometry shifted. Everyone knew who could green-light changes within contingency and who needed to be consulted for neighborhood implications.